Microsoft Lync for Mac – Client Crashing

images

Due to my work computer being a Macbook Pro (my choice), i use the MS Lync client called Lync for Mac. Unfortunately this client isn’t as polished as its windows equivalent and the feature set shortcomings are abundant.

Apart from the shortcomings which i will gloss over ;), there is a few fundamental bugs still in the Lync for Mac software.

In this post i will talk around one of the major ones which i think will probably effect most mac users. Lync unexpectedly crashing without notice or even input.

So based on alot of digging around what is causing this unexpected behaviour. The error log proves useless, and provides little information on whats happening.

After speaking with MS on this issue, the top and bottom of it is the fact something at the time of the crashing is plugged into either the thunderbolt port or a USB port. Within the Lync for mac code is a bug which for one reason or another doesn’t like the fact external peripherals being present on the mentioned ports.

So what is the resolution to this.?

Simple really, upgrade/patch your Lync for Mac to version 14.07.02 firstly, then apply the hot fix from Microsoft HERE, this will put the version to 14.07.02 (140123). NOTE: This hot fix isn’t readily available yet, and its by request of MS.

Once you’ve updated and installed the hot fix your wows of the Lync for Mac client are over. (well for time being)

Advertisements

3 thoughts on “Microsoft Lync for Mac – Client Crashing

  1. Bless you! – Bless you!! – Bless you!!!

    I was about ready to give up and use a windows pc just to run Lync. But, I thought one more round of googling before making room on the desk for the work-issued lenovo might be worth the effort – and lo! I stumbled upon this post.

    Lync for Mac wrestled back into submission (at least for now).

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s